Shipping and Returns

Shipping

We currently ship worldwide.

Orders are processed within 1–3 business days after payment confirmation.

Estimated delivery:

Delivery times may vary depending on destination, customs procedures, carrier delays or local holidays.

Customers are responsible for customs duties, taxes and import fees where applicable.

Tracking information is sent once the order has been dispatched.

Returns

Returns are accepted within 14 days of delivery.

Products must be unworn, unused, unwashed, in original condition and returned with all original tags and packaging.

Return shipping costs are the responsibility of the customer unless the incorrect or defective item was received.

Refunds are issued after inspection to the original payment method.

Archive Sale, Sample Sale and Final Sale items cannot be returned.

For shipping or return inquiries: info@relesence.com